In order to ensure you receive your order as quickly as possible, each confirmed order is immediately sent to the lab to start production 📦
It is, therefore, not possible to cancel or modify an already-confirmed order. Only the recipient's address can be changed for approximately one hour, directly via your confirmation email.
For your information, we produce personalised photographic items, which are subject to a specific Consumer Code. The right of withdrawal, therefore, does not apply to our products.
However, if you notice anything that you're not satisfied with in your order, contact us! We will work together to find the most suitable solution.