To deliver your orders as soon as possible, every order is automatically sent to production following payment. Thus, it’s not possible to cancel or change an order that has already been confirmed.
The recipient's address only can be updated, up to one hour after the ordering, directly from your order confirmation email.
Please note that we produce wholly personalised photographic products, which means that specific rules of the Consumer Code will apply.
That said, if you notice an error please don’t hesitate to contact us. We will find a suitable solution together.
Can I modify or cancel an order I already confirmed?
