Don't panic! First, make sure you have updated your app to the latest version. Then, ensure that your internet connection is stable. Make sure your app is allowed to access your photos - this is very important! If the problem persists, contact us using the contact form in the Lalalab app with as many details as possible about your issue: a screenshot, the action that caused the problem, error messages, the source of your photos...
All details are important; please send as much information as possible to help us resolve your issue.
Please note that to fix a general issue with our app, we need to release a new version of the app, and it may take a few days. Thank you for your patience!