I can’t track my order!

Tristan | LALALAB
Tristan | LALALAB
  • Updated

Direct order tracking is not automatic. If you wish to obtain a tracking link, you will need to choose a shipping method such as DHL, Colissimo, Colis Privé, or other options like relay carriers or express services when available. 📮

At the time of selecting your delivery method, you will be shown specific information about tracking options.

For our German customers, it is possible that Deutsche Post provides a tracking number. Please note that this tracking number is intended for national tracking only 🌍.

If you have opted for shipping via DHL, Colissimo, or any other tracking option but are experiencing difficulties tracking your order, please contact us (link to the form), and we will find a solution!

 

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