We know you're eager to chat it out in person via telephone. But for now, we only offer customer service via email, Facebook Messenger, and DM on X, Instagram, or simply via the form on our app!
We've chosen this approach because we rely on the information provided by our labs in France and Germany. We are the link between you and the many people who work every day to make Lalalab work for you! This includes technicians from our labs, our developers, product teams, marketing teams, and postal services. To give you a complete answer, we have to contact many people, so time management is important. Anyway, it's no fun waiting for 15 minutes on hold while listening to endless elevator music, is it?
Furthermore, thanks to the fact that our agents work in different time zones, we're able to provide 'round-the-clock service!