Yikes—we're sorry about that! Our packaging is designed to avoid situations like these, but occasionally, things can get a bit rough during shipping. Don't worry! Send our Customer Happiness Team a message with your order number and a picture of the damages via the contact form of your app and we'll be happy to help.
Articles in this section
- Why can my order be sent in several packages? 📦
- Brexit and deliveries to the UK: how will this affect my order?
- I need my order faster than expected, what should I do?
- How will I receive my products?
- When will my order arrive?
- Meh, I am not satisfied with my order. What should I do?
- My prints look dark or have too much contrast!
- You cut my head on the photos!
- Ugh, my order is damaged!
- I paid for shipping but I was charged an extra by the courier and/or the customs!