Yikes—we're sorry about that! Our packaging is designed to avoid situations like these, but occasionally, things can get a bit rough during shipping. Don't worry! Send our Customer Happiness Team a message with your order number and a picture of the damages via the contact form of your app and we'll be happy to help.
Articles in this section
- I ran into a problem on the app, what should I do?
- I ran into a problem on the website, what should I do?
- Why aren’t all products available on the website?
- I forgot my password, what should I do?
- I don’t know if my order was confirmed. How can I be sure?
- I need a receipt, how do I get one?
- My address has a mistake! What can I do?
- Why is my address not listed or accepted?
- Where do I find my purchase history?
- What does my order status mean?