How long does the carrier keep my package?

  • Updated

Mondial Relay update. The storage period has been reduced to 6 calendar days instead of 14 days.

This change is permanent.

This update applies to all our delivery countries (BENELUX, Spain, and Portugal).

Delivery notifications will be sent on Day 0 (as soon as the package arrives at the pickup point), Day 2 (new), and Day 6 (final reminder).