MY ORDER

Post-order

• Images may be darker than they appear.
• Wow, I love my order! Can I print it again?
• Meh, I am not satisfied with my order. What should I do?
• You cut my head on the photos!

I need help

• Oh... my order is damaged !
• Can I modify or cancel an order I already confirmed?
• I want to use the app, but my pictures are on my computer. What should I do?
• How do I connect Google Photos to the app?
• Why aren’t all products available on the website?
• I ran into a problem on the website, what should I do?

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Create my product

• Can I add special characters and my own emojis?
• Will you edit my pictures before you print them?
• Can I edit my pictures before they are printed?
• What is the best resolution for printing my photos?

Useful tips for your first order

• Don’t forget to crop!
• The Regular 10x13 format is not like the others.
• Ordering postcards
• Photobook layouts and multiple images

Address

• My address has a mistake! What can I do?
• I'm using Apple Pay and I can't change my delivery address!
• Why is my address not listed or accepted?