Placing an order

Address 📍

• I'm using Apple Pay and I can't change my delivey address!
• Why is my address not listed or accepted?
• My address has a mistake! What can I do?

Order

• Wow, I love my order! Can I print it again?
• Can I modify or cancel an order I already confirmed?
• What does my order status mean?
• Where do I find my purchase history?
• I don’t know if my order was confirmed. How can I be sure?

Useful tips for your first order

• Images may be darker than they appear.
• Don’t forget to crop!
• Do a size check.
• The Regular 10x15 format is not like the others.
• Ordering postcards
• Photobook layouts and multiple images

Pictures

• I want to use the app, but my pictures are on my computer. What should I do?
• What’s the difference between the regular prints and the 10x15?
• What is the best resolution for printing my photos?
• Can I edit my pictures before they are printed?
• Will you edit my pictures before you print them?
• Can I add special characters and my own emojis?