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My order

Post-order

  • Images may be darker than they appear.
  • Wow, I love my order! Can I print it again?
  • Meh, I am not satisfied with my order. What should I do?
  • You cut my head on the photos!

I need help

  • Can I modify or cancel an order I already confirmed?
  • I want to use the app, but my pictures are on my computer. What should I do?
  • How do I connect Google Photos to the app?
  • Why aren’t all products available on the website?
  • I ran into a problem on the website, what should I do?
  • I ran into a problem on the app, what should I do?
See all 7 articles

Create my product

  • Can I add special characters and my own emojis?
  • Will you edit my pictures before you print them?
  • Can I edit my pictures before they are printed?
  • What is the best resolution for printing my photos?

Useful tips for your first order

  • Don’t forget to crop!
  • The Regular 10x15 format is not like the others.
  • Ordering postcards
  • Photobook layouts and multiple images

Address

  • My address has a mistake! What can I do?
  • I'm using Apple Pay and I can't change my delivery address!
  • Why is my address not listed or accepted?
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